We’ve extensively interviewed a bench of mentors to know what types of problems they’ve faced in the past. When we bring on a new mentor, we ask them for stories of challenges they’ve faced in their managerial history. Usually, they tell us where they have been particularly good, or where they screwed up but stepped back and learned a lot from this situation.
With such hyper-authentic content we are able to know what our mentors' domains of expertise and recommend them when our users live a similar situation.
Whenever you reach out with a problem/challenge, we'll send you a story before matching you with a mentor. Only if you find the story relevant will you request to be connected with that particular mentor.
This way, we can match mentors with the exact problems our users are having.It’s a resolved tricky situation of management experienced by a mentor in the past.